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Play responsibly
Tips for playing
This is how to keep the game fun
Play it safe with our tips
Whether you win or lose: we want you to be relaxed and have fun while playing in our casinos. These gaming tips will help you do just that.
Only play when you're feeling good
Play for fun. Not to make money or solve money problems. Feeling bad? Then don’t play.
If you feel bad, you are more likely to make bad choices. Are you drunk or have you taken drugs? Then don’t go to the casino. Because you take even bigger risks faster in that case.
Are you worried or having problems? Then go do something else: take a walk, meet up with friends, or watch a movie. But don’t play.
Take a time-out
Don’t spend too long playing without stopping. Take regular time-outs. Find a quiet place and have something to eat or drink.
Set your budget in advance and stick to it
Think about the maximum amount you will spend beforehand. And don’t go over that limit. Choose an amount you can spare.
Did you lose? Then don’t try to regain your losses. Because chances are your losses will only get worse.
Remember the game is about chance
Do you know someone who knows how to win? Or someone who always wears the same clothes when they play? That’s all superstition. The game is all about chance: nobody knows what will happen. That is precisely what makes it so exciting.
Stop on time
Decide in advance how long you want to play. And turn on an alarm clock or timer on your phone. Then you will know when to stop.
Limit your visits to the casino
Are you having less and less fun at the casino? But do you keep coming anyway? If you keep on gaming, you may lose control. We can help you avoid that.
Protect yourself by coming less often. You can agree on a maximum number of visits with us. This is called a visiting restriction.
Do you want to stop coming to our casinos at all for a while? Then take a time-out or impose an entry ban.You then agree with us that we will not let you in for a short or longer period of time.
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Take the test
As long as you are aware of your gaming behaviour, you are in control. But how can you be sure you know yourself well enough? Assess your gaming behaviour straightaway with our five-minute test.
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Questions or complaints?
Let us know!
We always do everything we can to give you the best possible casino experience. If you have any questions or complaints about our prevention policy, feel free to get in touch with our Customer Service.